First (Sydney - December 2007) National Careers Forum
2007 National Careers Forum Summary
There were 78 delegates in attendance at the first event, comprising 39 university representatives and 39 employers from a range of industries.
Input was sought from delegates prior to the Forum on the major themes that attendees wished to discuss at this meeting, as well as at future events. The 2007 National Careers Forum Agenda therefore included the following subjects:
1) Work integrated learning programs - expansion into wider disciplines and increased employer input
2) Workplace transition, the impact of internships, vacation programs etc
3) Connecting employers and students - promotional methods
4) Connecting employers and students - focusing on rural, mature aged and international students and students with generic degrees
5) Careers fairs and recruitment timetables
6) Graduate shortages in core occupations
7) Management of and expectations of graduates - attraction and retention
8) Management of and expectations of graduates - development
9) Recruitment code of practice
The day constituted a number of round table discussions focussed on the above topics, which had been suggested by attendees prior to the day. Attendees were able to participate in up to five of nine possible topics by rotating throughout the morning. The afternoon was spent summarising the discussions from each topic, sharing ideas and discussing possible solutions to the issues presented. Notes from all discussions have been summarised and suggestions captured below.
The AAGE and the National Association of Graduate Careers Advisory Services (NAGCAS) have reviewed all suggestions to identify those which may be initiated.
2007 Forum Feedback
Following the first Forum, a short feedback survey was sent to all participants. 59 responses were received, of which 27 were employers and 32 were university representatives. The Forum was seen as a great initiative with numerous benefits, primarily the opportunity to interact, network and share ideas between employers and universities. A number of suggestions have been made to improve the next Forum. This feedback is very much appreciated as it is essential to the ongoing success of the Forums, therefore suggestions will be taken on wherever possible to ensure the next Forum is both a success and an improvement on the first event. Detailed survey responses are summarised in the Forum Feedback document available for downloading here.
Summary of Feedback (Afternoon Session)
Following Please note: suggested solutions are suggestions only. Those which the AAGE has committed to undertake are highlighted in yellow.
1) Work integrated learning programs - expansion into wider disciplines and increased employer input
| Key Issues | Suggestion Solutions | |
• Wide range of WIL programs with differences across universities presents challenges for employers | • Draft a consistent WIL agreement between academics and employers | |
• There are also a number of geographical challenges particularly the regional unis
| • Develop voluntary projects which could operate as mini WIL programs
| |
• Need more consistency regarding who the key university contacts are for WIL programs | • Unis invoice employers rather than putting students on their payroll, means less paperwork for employers and may therefore be more appealing
| |
| • Universities need more employer input regarding what type of projects work best and vice versa | • Standard templates (€œbible') of information for employers and unis when developing a WIL program would be useful. NAGCAS are currently working on a project which will go some way towards addressing this |
2) Workplace transition, the impact of internships, vacation programs etc
| Key Issues | Suggestion Solutions | |
• Need more employer input into competencies and greater consistency in employer assessments
| • National workers comp scheme for students in work experience | |
• How do you contact first year students, provide career guidance and practical work experience?
| • Increase employer mentoring €“ eg, have an employer linked to a vacation student throughout the year | |
• As an industry we need greater involvement in setting of government policies
| • Greater use of extra curricular activities | |
• Need to increase sharing of information between AAGE / NAGCAS particularly where we may be able to work collaboratively on projects being undertaken, eg an employer may have an idea that works in with something a university is currently trialling
| • AAGE / NAGCAS subcommittee to provide comment on policy papers | |
• Monthly communication on key projects or an AAGE blog on which projects can be reported and updated |
3) Connecting employers and students - promotional methods
| Key Issues | Suggestion Solutions | |
• Managing the level and volume of information provided to students
| • Increase the focus on long term relationships and quality interactions with students (more face to face) | |
• Greater definition and understanding of the role of careers service staff
| • Use the careers service as a conduit between students and employers | |
• Managing issues around regional universities particularly regarding employer representation
| • Hold information sessions at company sites | |
• Constant changing of names of core subjects can be confusing for employers when identifying which groups of students to target
| • Increase use of technology €“ chat rooms, blogs, video conferences, 2 nd life etc (eg IBM ), career hub | |
• Employers to sponsor a careers service initiative eg HEWSO |
4) Connecting employers and students - focusing on rural, mature aged and international students and students with generic degrees
| Key Issues | Suggestion Solutions | |
• Pigeon holing students into categories such as international, mature aged etc rather than just viewing them all as students | • AAGE to consider liaison with Department of Immigration to identify issues and possible solutions to increase employment of international students
| |
• International student needs (jobs) versus employer needs (visas, communication skills etc)
| • AAGE to host immigration workshops to raise awareness amongst employers of how they can employ international students, the types of visas available etc (similar to the conference workshop)
| |
• Generic degree students €“ need a better balance between student skills and employer needs | • Short term placements for students with generic degrees to allow them to demonstrate their abilities
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• Regional students €“ actually connecting them with potential employers outside their immediate location
| • HR to increase promotion of these groups of students to the rest of the organisation
| |
| • Mature-aged students | • Increase use of technology as a means to communicate with students from regional universities
| |
• Improve the attraction of employer offerings, ie, highlight what the students from these various groups are seeking
| ||
| • Create greater transparency of opportunities |
5) Careers fairs and recruitment timetables
| Key Issues | Suggestion Solutions | |
• More international than local students attending careers fairs | • Employers should see careers fairs as one of many options for promoting themselves to students
| |
• Careers service staff need a contact person with employers so they can answer students questions
| • Is there scope for an international careers fair? (eg similar to those which run in the UK)
| |
• High turnover amongst grad recruiters means that relationships are often lost or overlooked when the new grad recruiter begins | • NAGCAS to provide a guide for employers attending careers fairs so that they know how best to promote themselves
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• Lack of understanding amongst employers as to role careers service staff can play | • Market to wider range of students than just those attending careers fairs. Eg regional, 1 st and 2 nd years, hold information sessions, send direct texts, emails, advertise in regional papers, more personal contacts
| |
• Employer information sessions increasing in popularity and now not meeting demand €“ facilities too small or insufficient time to allow all employers who want to attend to do so
| • Deakin take video of employers and their offerings to show to their regional students | |
• Use video conferencing facilities
| ||
• Use careers staff to gather student queries about a particular organisation; they can then contact the right person in the organisation with all the queries at once and feed back to the students
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• Employers to ensure, wherever possible, that handover to new grad recruiters includes details of all relationships with university staff
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• Invite a NAGCAS rep to the AAGE "how to" workshops, to present a session on how they operate in order to increase employer understanding
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• Employers to book information sessions early!! Consider running info sessions on company premises
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| • Use professional associations to represent organisations in rural areas |
6) Graduate shortages in core occupations
| Key Issues | Suggestion Solutions | |
• Insufficient grads choosing careers in core occupations such as engineering, accounting etc | • Offer courses that will generate more flexible grads. Eg RMIT degree of 2 Foundation years followed by a more specialised year
| |
• Can international students be used to fill the gap? Issues include communication, awareness of our business culture etc
| • Mentoring program for international students, provide business culture training, increase awareness amongst employers of 457 visa option
| |
• What happens to those students who are not employed within the first 3 €“ 6 months of finishing their degrees?
| • Open government recruitment options
| |
• Need to increase interest in occupations earlier ie school age | • Apprenticeship program for those not employed within the first few months of leaving uni, focussing on skills required to find a job
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• Employers team up with uni recruitment teams and do school visits together; employers attend parent information evenings held by universities
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• Greater industry collaboration to attract students from an earlier age (eg ICAA school info night)
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| • Link with Careers Advisors of Australia to identify opportunities to increase interest in core occupations at school age (industries or organisations) |
7) Management of and expectations of graduates - attraction and retention
| Key Issues | Suggestion Solutions | |
• Attrition €“ graduate mobility | • Keep messages consistent
| |
• Ethics around application and recruitment process for both employers and students
| • Deliver on what was promised during recruitment | |
• Ensuring that students are making informed choices
| • Ensure students are aware of employer response times during recruitment process. Ensure employer response times are appropriate
| |
• Increased competition in the market results in greater expectations among students, leading to increased frustration when their expectations are not met
| • Find out what the student expectations are
| |
• Grad recruitment managers should be focussed on development, not just recruitment, and titles should therefore be graduate manager, not graduate recruiter
| • Use alumni networks to connect with students
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• Promote benefits to students
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• Highlight career lattice versus career ladder
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• Use relevant survey information when building attraction and retention strategies eg AAGE student survey, GCA student survey
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• Move industry focus away from simply recruitment to more encompassing arena of development |
8) Management of and expectations of graduates - development
| Key Issues | Suggestion Solutions | |
• Lack of understanding amongst grads as to what development actually entails | • Define development €“ both universities and employers €“ so that graduates have a better understanding of what's involved
| |
• Unrealistic expectation amongst grads of certain level of responsibility as soon as they join an organisation | • Increase understanding of graduate expectations so that they can be managed
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| • Use alumni networks
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| • AAGE / NAGCAS to work together to identify ways of educating students, particularly around realistic expectations
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| • Employers to ensure line managers buy-in to managing graduates and their development expectations
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• Make sure individual rather than collective expectations are being met
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• Utilise €œe-portfolio€ as a means for graduates to highlight skills they are developing at uni beyond core skills being taught in their subjects
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• Scope for €œcareer development' staff in organisations?
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9) Recruitment code of practice
| Key Issues | Suggestion Solutions | |
• Need to highlight the ethical practices of both students and employers | • AAGE draft to be circulated prior to next Forum for comment and then included as topic for discussion at next Forum
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• Needs high level agreement, not just AAGE and NAGCAS. Ie, needs buy-in from Business Council of Australia, industry bodies and universities, etc
| • Include both employer and student behaviour in draft
| |
| • Contact Rosemary Sainty for input into ethical practices due to previous work on this
|